Refund policy
We want you to be happy with your Simply Seeking Him Studio purchase, and we’re grateful for the opportunity to serve you.
Because our planners and journals are designed to be personal, write-in products, all sales are final once the product has been opened or unsealed. We are unable to accept returns simply because you have changed your mind or no longer wish to keep the product.
However, we understand that sometimes things happen during shipping or a product may arrive with a defect. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can contact us at jen@simplyseekinghim.com. Please include your name, your order number, a description of the issue and, if possible, photos of the product. We’ll be happy to work with you to find the best solution. We will work with you to either:
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Replace the item, if a replacement is available; or
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Issue you a refund.
To be eligible for a return or refund, the issue must be reported within 30 days of delivery. Please do not write in or alter the product before contacting us about a potential return.
Returns will not be accepted for products that:
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Have no damage or manufacturing defect;
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Have been opened or unsealed; or
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Have been written in or otherwise used.